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How to contact and communicate with Visa Section

Here you can find the information regarding the possibility to contact the Visa Section of the Consulate.

OFFICE HOURS (SCHEDULE an APPOINTMENT)    

Sunday     13 - 16 Schengen visa
Monday 9 - 12 Schengen visa 14 - 16 Consular Affairs
Tuesday 9 - 12 Schengen visa 13 - 16 Long-term visa/permits
Wednesday 9 - 12 Schengen visa 14 - 16 Consular Affairs
Thursday 9 - 12 D Type Visa issuance    

 

 

 

 

 

Passport /result collection /appeal submitting:  Sunday - Thursday, 12:00 - 13:00 (no appointment needed).

Telephone enquiries about the visa process are answered only by Visa Section staff on the telephone number:+964 751 009 2914.  In respect of the ongoing Lenten month of Ramadan (02.03.2025 -30.03.2025), telephone inquiries regarding specific visa questions will be answered on Mondays and Wednesdays from 13:30 to 14:15 and also the office hours for personal appointments will be reduced to 14:30.

Consulate does not provide information about the visa procedure during the legal period of processing the application. Once the application has been decided, Consulate will contact the applicant.

Please pay attention to the visa information on this website and do not request for general information that  is published on this website.

In case of specific enquiries you can contact the Visa Section via e-mail: erbil.consulate@mzv.gov.cz

We usually respond to specific email enquiries within 5 working days.