EU citizens staying in a third country where their Member State of nationality does not have an embassy or consulate have the right to diplomatic and consular protection by the consular authorities of any other Member State, under the same conditions as their own nationals.

EU citizens from any other Member State may therefore request assistance of an honorary consulate of the Czech Republic in a country where their Member State does not have an embassy or consulate.

The honorary consulate promptly reports to the supervising post and follows its instructions in dealing with:

- death of a person

- serious accident or illness

- arrest or detention

- victims of crimes

- emergency aid and repatriation

- issue of an emergency travel document (subject to authorization by the supervising post)

The honorary consulate cannot provide assistance in the following matters:

- it does not substitute for assistance provided by the embassy or consulate of the country of the person’s nationality

- it does not pay bills (accommodation, food, hospitalization, etc.)

- it does not pay for the return tickets or make bookings of accommodation, travel services, flights, etc.

- it does not provide direct legal advice or interfere with legal proceedings

- it does not provide tourist information.