Adress:   251 Cooper Street, Ottawa, Ontario, K2P 0G2

Phone:  001 - 613 562 3875

Fax:           001 - 613 562 3878

E-mail:     Ottawa.Consulate@mzv.gov.cz

Please note that the communication channels for the public with respect to visa and consular matters are e-mail, phone, fax and post. The Consular Section receives many phone calls every day and it is therefore very busy. It may be difficult to get through. For this reason we recommend sending your request by email or fax. Please always state your name, surname or possibly the reference number of your application in any written communication with the Embassy.

Please pay attention to the visa information on this website and do not send requests for general information that can be read from this website. We usually respond to specific email inquiries within 5 business days, if the response cannot be found on our website.

Telephone enquiries about applications processing are answered by consular section: Monday - Thursday 14:00 - 15:30, Friday 13:30 - 14:30.

The 24/7 emergency consular line can be reached on +1 613 794 2277. This line is not intended for answering questions about visas or other matters.

The line is intended exclusively for Czech citizens in need of emergency assistance (e.g. loss or theft of travel documents, accident, injury, if you become a victim of a crime or are detained by the police, etc.).

Prior to visiting the Consular section it is necessary to book an appointment by e-mailing to: Ottawa.Consulate@mzv.gov.cz. Some applications may also be submitted by post.

Our embassy is competent to deal with your application, if you live in Canada within our consular jurisdiction only.

The consular jurisdiction of the Embassy of the Czech Republic in Ottawa: within the province of Ontario only the counties of  Prescott and Russell, Stormont Dundas and Glengarry, City of Ottawa, Leeds and Grenville, Lanark, Renfrew, Nipissing, Lennox and Addington, Frontenac, provinces British Columbia, Nova Scotia, New Brunswick, Prince Edward Island, Quebec,Yukon, Northwest Territories, Nunavut, Newfoundland and Labrador.

The consular jurisdiction of the Consulate General of the Czech Republic in Toronto: the provinces of Ontario (other than the counties under the consular jurisdiction of the Embassy in Ottawa), Manitoba, Saskatchewan, Alberta. If you live in Canada in these provinces or counties, please contact the Consulate General of the CR in Toronto.

Consular staff:

Jana Stará, Consul

Hana Radačičová, consular officer

Monika Vlková, consular officer

Office hours for the public (by appointment only)

Monday – Friday 9:00 – 12:00

Please make an appointment by sending an email to: Ottawa.Consulate@mzv.gov.cz

Embassy is closed during the following public holidays:

New Year - January 1
Good Friday
Easter Monday
Labour Day - May 1
Liberation Day - May 8
Saint Cyril and Saint Method DAy - July 5
Jan Hus Day - July 6
Saint Wenceslas Day - September 28

Independance Day - October 28
November 17 

Christmas - December 24 - 26

The Consular Section provides visa and legalization services, issues emergency passports; it assists in issuing travel documents, vital statistics documents, certificates/documents of Czech citizenship, Czech criminal record checks, etc. In cooperation with local authorities, it provides emergency consular services to Czech citizens.

The Consular Section will be pleased to assist you in the above-mentioned matters. However, it will not provide advice and recommendations of a purely touristic nature, such as information on cheap accommodation, transport connections, tourist attractions of the country, etc.